What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal through these wallets generates a transaction record tied to your account. We keep this
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to process payments, verify your identity, and meet any reporting obligations that apply in your eligible region. We also collect device and session data — your browser type, IP address, and pages visited — to keep the platform running correctly and to detect unusual activity. We
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do not sell your personal data to third parties. Payment credentials for bKash, Nagad, and Rocket are handled through the respective wallet providers; we store only the transaction reference, not your wallet PIN or full account number. Retention periods vary by data type: transaction records are
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held for as long as required by applicable law in your jurisdiction, while session logs are cleared on a rolling basis. If you close your account, we will remove or anonymise personal data that we are not legally required to retain. Availability of this service and
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the rights described here depend on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.